The Friends of the Saint Paul Public Library values each of our individual donors and takes their privacy very seriously. The following is a brief description of The Friends’ policy regarding the collection and retention of private financial data received from donors.
financial information collected and recorded:
The Friends collects the following personal information from our donors: donor name, acknowledgement name, amount donated, giving history, address, telephone number, email address, and in some cases, other non-financial information such as the library used by the donor or the donor's employer. No donor checks, credit card numbers, or other credit information are retained in our organization's electronic or hard files after a donation has been processed.
How we use donor information:
Donor information is used for internal purposes only. The Friends does not sell, rent, trade or share its donor list with any other organization. The Friends never sends out mailings on behalf of other organizations. Only authorized Friends’ staff has ongoing access to donor information and records.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Online donor transactions with The Friends are covered by this policy and are conducted over secure portals. Every reasonable effort is made to secure the privacy of donor information online. Access to online data is password-protected and limited to authorized Friends employees.
We offer a 30-day money-back guarantee on almost every gift item we offer. Please call 651-366-6489 in advance to obtain a Return Merchandise Authorization within 30 days of purchase date.
Sustaining Memberships may be cancelled, increased or decreased at any time, simply by calling The Friends at 651-222-3242, or emailing email@example.com.
Donations are nonrefundable.